Perch Privacy Policy

The Short Version

The Perch team have built what we think is a really great video home monitoring system and we’d love for you to use it. We don’t ask you for personal information unless we really need it, but of course video can get pretty personal. We won’t share or store any personal information unless required for the operation of Perch, to comply with the law, or to develop our products.

  1. Your Privacy Is Our Policy
  2. What Personal Information Is Collected?
  3. You Are Always In Control
  4. Is Personal Information About Me Secure?
  5. Will There Be Changes To This Privacy Policy?
  6. About Perch
  7. Talk To Us


Your Privacy Is Our Policy

Perch takes your privacy seriously. We are committed to providing you with transparency into our privacy practices and control over your data in connection with the services and features we provide (collectively, the “Service”). This Privacy Policy covers Perch’s treatment of personally identifiable information (“Personal Information”), videos (IP Content) and other data that Perch gathers when you access the Service. The Service is not available to individuals who are younger than 13 years old.

What Personal Information Is Collected?

  1. Personal Information and IP Content you provide to Us

    We receive and store any Personal Information and IP Content you enter or upload to our Service. The types of Personal Information and IP Content collected may include, but are not limited to:

    • Camera locations and names, that you are asked to enter and can change at any time.
    • Video and audio signals and data are recorded and processed, depending on how you may have configured your Service. This may include Perch sending you portions of this as part of a notification, or analyzing the data to identify motion or other events. If you have recording features enabled, we will capture, process and retain video and audio recordings from your device for the duration of your recording subscription period. You will be able to access those recording using the Services during that time.
    • You may save and choose to share content such as video streams or clips for other people to access using the Service. We will collect and store information required for us to save or share your content.

    We may also draw upon this Personal Information and IP Content in order to adapt the Service to your needs, to research the effectiveness of our network and Service, and to develop new tools for our community. Under no circumstance will any employee or agent of Perch ever look at your private videos within your account unless given express consent to do so.

  2. Information we receive from third parties

    We may receive and store information from third parties that interact in some ways with the Service or that provide services to us in connection with the Service. In addition, you may choose to use third party apps that share with Perch the Personal Information, activities and/or content you provide to those third party apps. Please read the privacy policy of any such app so that you understand its sharing practices.

    Perch uses certain 3rd party services, such as Google Analytics, to collect data and monitor application usage and performance. Perch provides your Personal Information to those 3rd party services solely for the purposes noted above.

  3. Cookies

    Not as tasty as they sound, cookies are small bundles of data that usually contain an anonymous identification code specific to each user. A cookie is sent from a website, received by your browser, and stored on your computer. It all seems kind of scary, but our cookies do little more than record basic session information.

You Are Always In Control

The only person who can choose to share your Personal Information is you, if you wish to share any of your Personal Information and IP Content using Perch’s sharing features.

We neither rent nor sell your Personal Information to anyone, though we may provide aggregate, non- personally identifiable information to our partners. The default setting for all Personal Information and IP Content is to make that information visible only to others in the private groups you create or join on Perch. You may modify that setting as part of the Service. Perch may only share your Personal Information and IP Content only as described in this Privacy Policy.

The one exception: we may release Personal Information when we believe in good faith that release is necessary to comply with applicable laws, rules or regulations, including any applicable laws, rules or regulations outside your country of residence; to enforce or apply our conditions of use and other agreements; or to protect the rights, property, or safety of Perch, our employees, our users, or others.

Is Personal Information About Me Secure?

Your Personal Information is protected on Perch by your username and password, for your privacy and security. To prevent unauthorized access to your account and to your Personal Information and IP Content you must select and protect your password appropriately, and limit access to your computer and mobile phone to only those individuals who you trust to maintain your privacy and security. Perch strongly advises against sharing your password with anyone.

Perch endeavors to safeguard Personal Information and IP Content to ensure that information is kept private, through physical, electronic, and procedural measures.

However, please be aware that despite our best efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

For users located outside of the United States, note that as part of the Service your Personal Information will be transferred to and processed in the United States.

Will There Be Changes To This Privacy Policy?

Perch may amend this Privacy Policy from time to time, at its sole discretion. Use of any Personal Information we collect now or in the future will be subject to the Privacy Policy in effect at the time Perch uses such Personal Information. If we make material changes to the way we use Personal Information, we will notify you by posting an announcement on our Service or by sending you an email to the address you have registered with us. Users will be bound by any changes to the Privacy Policy when they use the Service after they have first been notified of such changes.

About Perch

Perch is a division of Samsung Research America, Inc. (“SRA”). The Personal Information collected by Perch may be shared within SRA or with entities that are controlled by, under common control with, or control SRA. This Privacy Policy is further subject to the terms and conditions of the then-current Samsung Privacy Policy, which you can access . In the event of any express conflict between the terms and conditions of this Privacy Policy and the terms and conditions of the then-current Samsung Privacy Policy, the terms and conditions of the then-current Samsung Privacy Policy shall govern solely with respect to that conflict.

Talk To Us

We welcome your comments and questions regarding our privacy policy. Please contact us at help@getperch.com.